Legal

Privacy
Policy

How we collect, use, and protect your personal information.

Last updated: 1 November 2024

1. Introduction

Shiv Diamond Industries Pvt. Ltd. ("Shiv Diamond", "we", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

We may collect your name, email address, company details, and enquiry information when you contact us through our website. We also collect standard website analytics data (page views, session duration) through privacy-compliant analytics tools.

3. How We Use Your Information

We use your information solely to respond to your enquiries, manage trade partnerships, send relevant communications (with your consent), and improve our website. We do not sell or share your personal data with third parties for marketing purposes.

4. Data Security

All data is stored on encrypted servers with access restricted to authorised personnel only. We follow industry best practices for data security and conduct regular security audits.

5. Your Rights

You have the right to access, correct, or delete your personal data at any time. To exercise these rights, please contact us at privacy@shivdiamond.com.

6. Contact

For any privacy-related queries, write to: privacy@shivdiamond.com or Shiv Diamond Industries, Diamond Nagar, Surat – 395002, India.